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Job Description

We are in urgent need of female resource with end user support skills

Below are the skills required.

The responsibilities to include:

•          Assist in all End user management activities  that cover the service desk, field support, software, asset and access management

•          Manage day to day service operations, deliver components for end users’ hardware and software

•          Assists in providing technical support through on-site installation, servicing and repair of equipment and systems....

•          End user support specialist must diagnose computer hardware, network systems and computer software programs accurately and quickly.

•          Ensure service operations against stated Service Level Agreements and Operational Level Agreements

•          Ensure the customer experience is maintained for service delivery through field support and service desk

•          Monitor, measure, report and review current performance of end users equipment and maintain the required capacity needs

•          Respond to all requirements and escalations for end user support

Job Location is Riyadh

Experience. one to two years

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 21, 2017
Posting Date:
Aug 22, 2017
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Future Softs

Information Technology · 11-50 employees - Riyadh