· Follow-up and refine key performance indicators (KPIs) for measuring the quality of customer care being provided, unique to each channel, including Senior Leadership Team
· Regularly assess team performance and competency based on the metrics developed
We are the newest Low Fares Airline in the Kingdom of Saudi Arabia. We plan to start flying in 2017. Our mission is to offer our customers superior value through low fares, providing a fully mobile-connected travel experience from start to finish.