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Job Description

  • In provision of 24x7x365 IT support for the airline, be rostered for support on-call and on-site out of hours and weekends.
  • Manage and monitor all installed systems and infrastructure in a 24x7 operation.
  • Travel as required to flyadeal stations inside and outside KSA for support and set up of IT operations.
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
  • Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
  • Securing network systems by establishing and enforcing policies, and defining and monitoring access.
  • The support and administration of firewall environments in line with IT security policy.
  • Reporting network operational status by gathering and prioritizing information and managing projects.
  • Upgrading data network equipment to the latest stable firmware releases.
  • The configuration of routing and switching equipment.
  • The configuration of hosted IP voice services.
  • The basic configuration of firewalls.
  • Remote support of on-site engineers and end users/customers during installation.
  • Remote troubleshooting and fault finding if issues occur upon initial installation.
  • Capacity management and audit of IP addressing and hosted devices within data centers.
  • Liaising with project management teams, third-line engineers, and service desk engineers on a regular basis.
  • Speaking with customers via email and phone for initial requirement capture.


• Knowledge and experience with core Microsoft O365, Windows Server 2012/2016, Microsoft SharePoint, FortiGate firewall, Virtualization and cloud-based integration.
• Understanding of object-oriented and service-oriented of LAN, WAN, and MPLS network connectivity.

Job Details

Functional Area:
Total Positions:
1 Post
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Work Permit:
Saudi Arabia
Apply Before:
Jan 17, 2018
Posting Date:
Dec 17, 2017
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Aviation · 1001-1500 employees - Jeddah

We are the newest Low Fares Airline in the Kingdom of Saudi Arabia. We plan to start flying in 2017. Our mission is to offer our customers superior value through low fares, providing a fully mobile-connected travel experience from start to finish.

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