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Job Description

  • Design, build and maintain Commercial databases
  • Provide high quality and accurate reporting to key areas of the business, including the CEO
  • Lead and direct the technology strategy for business intelligence and ensure successful implementation of new technologies
  • Provide regular customer segmentation analysis to identify customer trends and market opportunities
  • Develop and maintain accurate and scalable business and reporting technology to ensure the Commercial and Finance departments have accurate and up to date data at all times
  • Assist Marketing in segmented campaign management
  • Assist the Customer Experience department in maintaining current and effective customer value algorithms and pro-active communication to ensure maximise customer retention
  • Develop strong and lasting working relationships with all airline departments to ensure the smooth operation of the business
  • Regularly monitor and evaluate objectives with the team to ensure that they are met
  • Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
  • Communicate effectively with all members of the department in line with the company’s culture guidelines
  • Take a proactive role in sharing information from own work in order to contribute to a better overall revenue strategy
  • Foster a strong working relationship with all members of the Commercial team and the greater flyadeal team.
  • Manage relationships with software providers to ensure all Commercial’s analytical requirements are met
  • Assist all departments in understanding who the customer is in order to maximise revenue opportunities
  • Give more insights into our competitors, their current performance, and future strategies which will add robustness to our analysis of new route scenarios and modelling alternative network options.
  • Enable him to work on cross-departmental projects on demand.

Job related Skills:

· Good presentation skills and ability and confidence to present to senior management level

· Good presentation skills and ability and confidence to present to CEO level

· Strong technology focus

· Strong management and leadership skills.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Degree Title:
Bachelor's degree or equivalent.University degree in computer science, science, mathematics operational research or a relevant discipline.
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Experience in SQL Server Management and Business Intelligence software • Understanding of big data and CRM with specific emphasis on the practical application within the airline industry.)
Work Permit:
Saudi Arabia
Apply Before:
Jun 30, 2019
Posting Date:
May 23, 2019
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Aviation · 301-600 employees - Jeddah

flyadeal is a Low Fares Airline that has been created to meet the growing demand for affordable air travel in Saudi Arabia and the Middle East. It is owned by the Saudi Arabian Airlines Corporation. The venture is part of Saudia Group's SV2020 Transformation Strategy, which aims to elevate th ...Read More

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