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Job Description

● Assist the IT Service Management Supervisor to do the following:

● Perform planned activities in conjunction with the relevant business function to deliver the required computer equipment.

● Deliver the on-going I.T. support service to the flyadeal computer user community.

● Deliver Help Desk support services to the flyadeal computer user community.

● Perform planned activities in order to maintain a stable and robust, fit for purpose, central computer operations infrastructure for the company.

● Perform planned activities in order to deliver enhancements to the company’s computing infrastructure.

● Where appropriate report on actual performance against service level agreements with external suppliers.

● Throughout the flyadeal IT user community

● With external suppliers of IT related products and services

● Install, configure, test and maintain operating systems, application software and systems.

● Install, configure, test and maintain networking systems and IOS.

● Perform regular preventive maintenance to data centre, networking devices and systems.

● Proactively ensure the highest levels of systems and infrastructure availability.

● Maintain security, backup, and redundancy strategies

● Provide 1st and 2nd level support

● Understanding of the attributes of various types of computing equipment that are available and understanding their comparative capabilities and performance in relation to their cost.

Knowledge:

● Thorough knowledge of WAN & LAN technologies.

● Manage and monitor systems and infrastructure.

● Good knowledge of IP Telephony.

● Basic knowledge of cloud infrastructure.

● Thorough knowledge of support techniques for information management systems.

● Thorough knowledge of computer hardware & software.

● Sound knowledge of business computing, the equipment required to deliver it, and the mechanisms for finding faults and taking remedial action.

● Install, configure, test and maintain operating systems, application software and systems.

● Install, configure, test and maintain networking systems and IOS.

● Perform regular preventive maintenance to data centre, networking devices and systems.

● Proactively ensure the highest levels of systems and infrastructure availability.

● Maintain security, backup, and redundancy strategies

● Provide 1st and 2nd level support

● Understanding of the attributes of various types of computing equipment that are available and understanding their comparative capabilities and performance in relation to their cost.

Skill

● High degree of computer and computing literacy.
● Analysis Skills
● Planning capability
● Supplier management skills
● Understand and identify risks within the area of expertise and take appropriate action

Job Details

Industry:
Functional Area:
Job Type:
Full Time/Permanent
Department:
IT
Job Location:
Gender:
No Preference
Minimum Education:
Diploma
Degree Title:
Computer Science/Advanced IT related qualification/ CCNA, MCSA
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Work Permit:
Saudi Arabia
Apply Before:
Jul 05, 2019
Posting Date:
May 29, 2019
Show fewer details Read full job description

flyadeal

Aviation · 301-600 employees - Jeddah

flyadeal is a Low Fares Airline that has been created to meet the growing demand for affordable air travel in Saudi Arabia and the Middle East. It is owned by the Saudi Arabian Airlines Corporation. The venture is part of Saudia Group's SV2020 Transformation Strategy, which aims to elevate th ...Read More

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