Please turn on your javascript Customer Experience Agent (Female Only) Job, Jeddah, flyadeal - MIHNATI.COM

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Job Description

  • Answer all calls in a professional manner, following the approved script to deliver an exceptional Customer Experience to flyadeal Customers and to achieve individual revenue and quality targets
  • Maintain a thorough knowledge of all flyadeal products, services and systems, providing accurate information and updates at all times.
  • Promote and sell relevant additional products to enhance the Customer’s journey.
  • Ensure all data entered into flyadeal systems is accurate and within established guidelines.
  • Participate in all team efforts and projects, communicating feedback to escalating recurring issues identified during day-to-day calls.
  • Deal professionally with Customer issues, taking all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of Team Leaders.

Skills

• Customer Service
• Ability to understand and interpret Customer needs, • basic of Microsoft Office and ability to learn and use new software applications
• Problem solving
• Excellent Command of Arabic
• Good English.

Job Details

Job Channel:
Industry:
Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
Customer Experience
Job Location:
Gender:
Female
Age:
22 - 29 Years
Degree Title:
High School and above
Career Level:
Entry Level
Minimum Experience:
Fresh (or experience within a customer/sales environment)
Work Permit:
Saudi Arabia
Require Travel:
Not Required
Apply Before:
Nov 21, 2018
Posting Date:
Oct 21, 2018
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flyadeal

Aviation · 301-600 employees - Jeddah

flyadeal is a Low Fares Airline that has been created to meet the growing demand for affordable air travel in Saudi Arabia and the Middle East. It is owned by the Saudi Arabian Airlines Corporation. The venture is part of Saudia Group's SV2020 Transformation Strategy, which aims to elevate th ...Read More