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Job Description

Sales Director Operations

§ Supervisesand controls all reception staff and organises duty rosters, ensuring that there are sufficient staff to cover all duties, particularly during peak period business and to arrange a stand-by in case of illness or absenteeism

§ Ensures that reception staff are dressed in the correct uniform and that their appearance enhances the image of the hotel

§ Ensures that guests are greeted "with a smile" and that all registration formalities are correctly completed, paying particular attention to charge-out details and credit rules

§ Liaises with reservations and housekeepingto pre-allocate rooms, bearing in mind the preferences of regular and VIP guests.

§ Ensures that the guest list register is updated regularly during the day and that copies are sent to the appropriate departments

§ Arranges alternative suitable accommodation, for a confirmed or regular guest, if the hotel is fully occupied

Job Details

Functional Area:
Total Positions:
1 Post
Job Type:
Elaf Bakkah
Job Location:
Minimum Education:
Career Level:
Department Head
Minimum Experience:
4 Years
Work Permit:
المملكة العربية السعودية
Apply Before:
Jul 24, 2018
Posting Date:
Apr 24, 2018
Show fewer details Read full job description

Elaf Group

Hospitality · 1001-1500 employees - Makkah

Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...Read More

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