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Job Description

Description

Policies, Processes & Procedures

Budget

Day- to-day operations

Participates in all activities related to the process of rooming hotel guests.

Provide a courteous welcome upon check in.

Implement and coordinate room assignment with concerned Front Office sections and other hotel departments.

Advises all guests of their room numbers and room rates.

Promotes hotel facilities efficiently.

Handles complaints with immediate action and thorough follow yup.

Handles guest needs, inquiries and requests promptly.

Follows billing instructions.

Makes the room status accurate and clear.

Makes necessary arrangements for group and crew check in.

Maintains usage of registration cards.

Acts as a sales person in order to maximize room revenue.

Establishes effective employee relations with colleagues.

Complies with hotels Health, Safety and hygiene policy.

Performs related duties and special projects as assigned

Resource Management

People Management

Continuous Improvement

Reporting

Safety, Quality & Environment

Related Assignments

Skills

القدرة على العمل على الحاسب الآلي وخاصة نظام التسكين وأيضاً إجادة اللغة الإنجليزية تحدثأ وكتابة

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Department:
Hotel Ajyad
Job Location:
Gender:
Male
Minimum Education:
High School or Less
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Work Permit:
المملكة العربية السعودية
Apply Before:
Jan 24, 2019
Posting Date:
Oct 24, 2018
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Elaf Group

Hospitality · 1001-1500 employees - Makkah

Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...Read More

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