1. JOB DETAILS:
Title:Executive Housekeeper Manager
Director of Housekeeping / Delegate
Prepared / Revised on:
2. JOB PURPOSE:
Under the general direction of the Director of Housekeeping / Delegate, and within the limits of established EHC and local hotel policies and procedures, oversees and directs the day to day operations of the Housekeeping Department and assist in the forward planning of the department.
3. JOB DIMENSIONS:
Number of Staff Supervised:
Directs the work assignments of supervisory and non-supervisory personnel.
Monitors Housekeeping personnel to ensure that all rooms know repeat guests, and other VIP’s receive proper attention.
Works closely with the Laundry Department, the Engineering Department, and the Front Office and maintains open channels of communication.
Establish and maintains effective employee relations.
Assists the Director of Housekeeping in personnel matters such as interviewing, evaluating, and counselling.
Assists in identifying training needs and developing and implementing training sessions.
Schedules routine inspections with supervisors of all Housekeeping areas.
Inspects guest and public areas on regular basis to ensure that all furnishings, facilities, and equipment are clean and in good repair.
Maintains appropriate standards for dress, hygiene, uniforms, appearance posture, and conduct of Housekeeping personnel.
Assists in the monitoring and control of departmental costs.
Assists in the preparation of the departmental budget.
Supervises outside contracts to ensure contractual compliance
Helps monitor and control Housekeeping tasks – such as lost and found, key control, and security emergency and environmental procedures – that help maintain the health and security of personnel and guests.
Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
Day- to-day operations
Direction of Subordinates
Safety, Quality & Environment
5. COMMUNICATIONS & WORKING RELATIONSHIPS:
Reports directly to the Director of Housekeeping.
Supervises and directs Housekeeping personnel
Interacts with guests as well as individuals outside the hotel, such as suppliers, contractors, labour relations representative, and competitors
6. QUALIFICATIONS, EXPERIENCE & SKILLS:
High School Diploma in Housekeeping from hotel training center / school
At least 4 years in a similar field in 5 star hotel.
Personality / Appearance: Pleasant – Smart
Age : 30 – 50 years
Sex : Male
Education : High School
Languages required : English essential, Arabic an advantage
Human Resources Manager:
Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...
Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...Read More