Please turn on your javascript Logistics Specialist Job, Riyadh, Destinators - MIHNATI.COM

Apply For This Job


Never send checks, payment, or money transfers to employers for any purpose to secure a job posted. If you see any suspected fraud or any potential misuse of MIHNATI.COM, please send an e-mail to [email protected]

Job Description

Contract Type: Regular Employment

Nationality: Filipino

Location: Riyadh, Al Malaz

We are looking to hire a Logistics Specialist to serve as a point of contact for customers, document preparation teams and documentation processing staff, ensuring operational excellence, high productivity and customer satisfaction.


  • Contact internal and external customers via email / phone and validate orders
  • Answer all customer inquiries in accordance with the Customer Service Policy standards
  • Complete customer and sales team quotes
  • Maintain knowledge of current market rates, and quote customers accordingly
  • Quote requests to/from Gateway
  • Green light emails and releases to/from PA Destinations where required
  • Handle initial customer claims and escalate to Supervisor when required
  • Schedule cargo Pick Up • Set up reports for clients reflecting the work flow
  • Complete Customer Service Check List and communicate shipment handling instructions to the Document Preparation team
  • Review documentation against Shipper's Letter of Instruction (SLI) and/or Letter of Credit for accuracy
  • Arrange for legalization of documents and / or inspection (if necessary)
  • Pass file to Document Preparation Team
  • Further increase internal and external customer satisfaction and business share through proactive and regular contact and report any defects in process to supervisor
  • Establish customer communication preference and communicate to sales and supervisors to add to SOP, i.e., phone, e-mail, fax, visit
  • Handle and manage all customer contact at file level regarding exceptions and escalate to supervisor when required • Provide accurate job costing on inland or third party costs
  • Other Duties as assigned


  • Full understanding of the responsibilities and operation know how of Document Preparation & Processing
  • Excellent knowledge of freight forwarding and regulatory requirements with proven track record of 3 years’ experience in the freight industry.


  • Excellent communication skills
  • Strong interpersonal skills to effectively interact with supervisors, counterparts and internal service providers
  • Good judgment skills and ability to make tactical decisions
  • Team player
  • Ability to effectively multi-task
  • Detail oriented
  • Ability to work in fast paced environment
  • IATA DGR Certification / FIATA diploma - preferred;

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
2 Years - 4 Years
Apply Before:
Nov 09, 2017
Posting Date:
Oct 09, 2017
Show fewer details Read full job description


- Riyadh

Similar Job Titles

Supply Chain / Logistics Manager

GTCL, Multiple Cities, Saudi Arabia
Posted Sep 19, 2018

Warehouse and Logistic Supervisor

Olayan Financing Company, Riyadh, Saudi Arabia
Posted Dec 01, 2017

Commercial Procurer

Candidate Recruitment, Jubail, Saudi Arabia
Posted Jul 16, 2018

Commercial Procurer

Candidate Recruitment, Jubail, Saudi Arabia
Posted Jul 16, 2018
View All