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Job Description

• Ensure high customer satisfaction in line with BUPA values and business strategy • Ensure all cases adjudicated by the team is based on common medical practice and aligned with BUPA protocols and policy . • Liaise with medical and non-medical staff at providers to ensure quality healthcare service for our members • Maintain and update a database for the treating doctor and provider/hospital service delivery review of the customer experience based on clearly defined matrix and service levels • Ensure compliance to SAMA and CCHI regulations during medical adjudication. • Ensure achiving the daily Targets in term of productivity and speed answer for adjudicated requests • Ensure proper interpretition and usage of clinical skills


• Minimum Bachelor degree in Medicine or equivalent whereas a Master degree in medicine/surgery is preferable • Postgraduate in Medicine / Masters in Business Studies, preferable . • 2-5 years of experience at least in medical field ( Hospital practicing ) or at insurance field • Excellent communication skills in both English and Arabic • Leadership and Analytical skills


MBBS/ Medicine

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 25, 2017
Posting Date:
Oct 25, 2017
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Bupa Arabia

Insurance / Takaful - Dammam

We started our first steps in healthcare through the establishment of Bupa Arabia; a partnership between Bupa Group and Nazer. Today, we’re the first specialized healthcare company in Saudi Arabia serving over three million members. Our partnership with Bupa Group enabled us to be the ideal healt ...Read More