Posted Oct 25, 2017 42 views
To promote and sell Bupa Arabia’s products through direct and intermediaries channels with emphasis on medium to large clients and to adopt with market dynamics, and to fulfil the clients’ journey from prospecting till client receiving the cards and activate all services within internal and external rules and regulations. • Promote Bupa Arabia product to achieve set and agreed personal and team target • Establish, build and maintain the relationship with clients / brokers • Understand the PMI (Private Medical Insurance) market dynamics and competition trends and present the yearly plan accordingly • Present market studies to prospect new opportunities that lead to company’s growth and targets • Balance won book between competitors and client mix between direct new business and intermediaries’ new business within company direction • Balance book distribution per month/Quarter and per business contribution and product Mix to maintain a healthy low risk profile • Assist Relationship team members in client renewals • Maintain healthy proper balanced sales pipeline. • Generate leads from all internal and external sources • Present Quarterly and yearly plan reflecting the funnel analysis and sales expectations • Ensure best coverage for any sales opportunity • Explore new sales areas and ways to achieve target • Maintain monthly win-loss analysis activity report • Prepare, explain and collect signed contracts from the new clients • Fulfill the whole process on the system ( CRM) from Opportunity creation till invoice generation on Caesar • Prepare and collect signed KYC ( Know your customer) form that’s required by SAMA ( Saudi Arabian Monetary Agency) • Apply and comply with regulators policies and regulations and regularly follow up the updates to comply with industry requirements (Pass IFCE/ The Insurance Foundation Certificate exam conducted by SAMA/Saudi Arabian Monetary Agency) • Work based on Bupa Arabia strategy and values • Introduce new clients to Bupa Online services and collect the signed Web-Agreement or introduce the membership convenient channel • Collect First payment and educate clients about Bupa credit control policy • Gather full sponsors’ documentation as per the CCHI(Council of Co-operative Health Insurance) and provide it to concerned department • Ensures daily update on Bupa Arabia management system “Sage CRM”for all activities • Coordinate with all involved operational department to ensure smooth launch for new policies • Conduct product and service presentation to new clients • Resposible to solve client’s issues resulting from any function in the organization • To remain accessible for clients 24/7 for 365 days even during vacations to help clients • Ensure client satisfaction by providing the best services demonstrating Bupa’s values and resolve complaint in timely manner • Lead the Handover process with the Relationship team as per the company Handover policy • Provide consistent client feedback to internal departments management by recomending improvements to promote customer satisfaction and drive revenue • Conduct focus group for big clients in harmonization with the relationship team
Skills
• Ideally degree educated from a recognized University • Sales and Negotiation courses • Must be fluent in spoken and written English and Arabic. • Must have Excellent self-management, motivational, negotiation, communication and presentation skills. • Minimum 3 years field experience • Minimum of 4 years of sales experience
Job Details
Bupa Arabia
We started our first steps in healthcare through the establishment of Bupa Arabia; a partnership between Bupa Group and Nazer. Today, we’re the first specialized healthcare company in Saudi Arabia serving over three million members. Our partnership with Bupa Group enabled us to be the ideal healthcare provider in 190 countries; as we have been looking after the healthcare needs of individuals and businesses for over 70 years. Today, we’re the largest healthcare insurance company in Saudi Arabia, and we’re getting there with our 2020 strategic vision, which is: “Bupa Arabia is the greatest healthcare company in the Arab world. When it touches you, whether you are an employee, a member or a community member, you will live a longer, healthier, happier life. We have written history.” We look for core values in the people we hire: passionate, open, caring, authentic, accountable, courageous, and extraordinary. Our people share common aspirations, driven by our non-hierarchical environment. We consistently strive to reflect our values in everything we do – for members and for each other. We have clear goals, rules, and supporting mechanisms. Our values: Passionate Full of energy and inspiration Love what we do and why we do it Love our members Caring Big-hearted and compassionate Treat people with respect and kindness Everyone and everything matters Open Share freely Really listen and understand Embrace diversity Seek new ideas and other points of view Authentic True to ourselves Genuine and honest Say what we mean, mean what we say Accountable Always responsible Take ownership Make it happen Courageous Be brave Dare to try Speak up Extraordinary Go above and beyond Be the best we can dream to be Deliver outstanding results, big and small
