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Job Description

• Provide a high level of services to the customers.

• Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times

• Resolves and inputs provider/client requests into CRM according to established guidelines.

• Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.

Skills

• A Bachelor degree or Diploma from a recognized university/institute

• Very good communication skills in English

Willing to work in shifts including night shifts

• Ability to multi-task in a fast paced changing environment and work well under stress

• 0-2 years of experience in customer service

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Nov 25, 2017
Posting Date:
Oct 25, 2017
Show fewer details Read full job description

Bupa Arabia

Insurance / Takaful - Jeddah

We started our first steps in healthcare through the establishment of Bupa Arabia; a partnership between Bupa Group and Nazer. Today, we’re the first specialized healthcare company in Saudi Arabia serving over three million members. Our partnership with Bupa Group enabled us to be the ideal healt ...Read More

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