§ Manage the closing phase of mortgage operations and closers to ensure quality, production and service level agreement benchmarks are achieved
§ Lead the effort to control daily workflow and balance load in the department.
§ Help establish and maintain effective financing setup, closing and processing procedures supportive of the overall mortgage production & quality goals
§ Partners with Production and Operations to promote highest level of customer service and operational excellence
§ Oversee the development of checklists and work-flow for the closing department
§ Promote a culture whereas data is accurately input into the mortgage system
§ Audit Offer– ensure conditions on the file are met prior to Deed Transfer
§ Approve documentation for completeness and/or errors prior to releasing documentation to the applicant for signature
§ Assist closers to cure deficiencies by working cross functionally
§ Ensure rate locks are not expired prior to Deed Transfer
§ Coordinate closing reporting function
§ Coordinate smoothly and efficiently with all parties (Katib-al-Adl, Applicant, Seller, internal departments) to manage the closing process
§ Align process with servicing manager to ensure the facility is on boarded for activities related to post closing (i.e., payment collection, renewal, facility sale to another bank or entity).
BIDAYA Home Finance has been launched as a national real estate finance company for Saudi Arabia in 2015. Headquartered in Riyadh, BIDAYA is licensed under the Saudi Arabian Monetary Agency (SAMA), and offers professional and reliable sharia’a compliant financial solutions to both customers and part ...Read More