Please turn on your javascript Customer Service Coordinator Job, Ras Al-Khaimah, Umm Al-Quwain, Fujairah, Abu Dhabi, Al Ayn, Dubai, Hawr Fakkan, As Sariqah, Arctic Petrochemical Oil And Gas Company Limited - MIHNATI.COM

Customer Service Coordinator

Arctic Petrochemical Oil And Gas Company Limited Unverified

Multiple Cities, United Arab Emirates

Posted May 30, 2018 114 views    Report Job

SR. 12,000 - 30,000/Month

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Job Description

Customer Service Coordinator

Provides timely support to customers to ensure that they are satisfied with the product or service and ensures that any complaints and queries are dealt with promptly.

Typial Day/Duties.

Prioritises and supports customer enquiries via email in timely manner

Handles incoming calls and refers callers to appropriate department or personnel

Solves customer problems relating to the product or service in a timely manner

Updates customer accounts and amends orders as appropriate

Investigates customer complaints in a timely manner ensuring a satisfactory outcome

Ensures in-depth knowledge of the products or services offered by the company

Prepares and maintains spreadsheets, reports, relevant databases

Liaises with other teams or departments on a regular basis

How this role fits in with the rest of the industry.

Ensuring that customers are satisfied with the products or services is essential for retaining existing and gaining new business for future company success.

Basic entry requirements include (necessary)

Good verbal and written communication skills

Good IT skills

Good organisation and administration skills

Employers might also look for (desirable)

Good attention to detail/produces accurate work

NVQ (or equivalent) in Customer Service

Foreign language skills

Typical starting salary may be in the region of 

AED12,000 - AED17,000

Typical Salary once experienced 

AED18,000 - AED30,000

Career development.

Customer Service Supervisor, Team Lead or Manager

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
No Preference
Minimum Education:
Diploma
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jun 26, 2018
Posting Date:
May 30, 2018
Show fewer details Read full job description

Arctic Petrochemical Oil And Gas Company Limited

Mining/Oil & Gas / Petroleum - Abu Dhabi, Al Ayn, As Sariqah, Dubai, Fujairah, Hawr Fakkan, Ras Al-Khaimah, Umm Al-Quwain

Arctic Petrochemical Oil And Gas Company Limited

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