The Role:

The Technical Support Engineer is responsible for providing first line support to retail stores by configuring and installing Windows servers, upgrading and migrating operating systems and software applications, and handling user complaints and problems by providing ultimate solutions to meet their needs and requirements. Additionally you will manage backups, troubleshooting, and maintain secure data communication.

 

Qualifications & Requirements:

 

You will have:

* Have previous experience in a similar role

* A university degree in Computer Engineering or Electronics

* Comprehensive working knowledge of Windows Desktops and Server OS

* Knowledge of Windows administration

* Basic networking skills (Windows or Networking certification is an added advantage)

* IT hardware troubleshooting skills

* Secure data communication skills

 

The ideal candidate will possess at least a basic working knowledge of SQL/Sybase and some experience in Micros RES 3700. You should also be willing and able to work shifts.

 

About us: Alshaya International Trading Co., one of the world's leading retail franchise companies, operates over 40 of the world's most recognized retail brands in KSA including Starbucks, H&M, Mother care, Deena, American Eagle Outfitters, Victoria's Secret, The Cheesecake Factory, Boots, M.A.C and Pottery Barn. With over 800 stores, we are growing fast and looking for talented individuals to join our team.

 

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Education:
Certification only
Career Level:
Department Head
Minimum Experience:
Fresh
Apply Before:
Jun 04, 2017
Posting Date:
Mar 07, 2017

Alshaya

Retail · More than 5000 employees - Riyadh

M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.

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