You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.
You must have previous management or supervisory experience in retail and a passion for customer service.
Qualifications & Requirements:
You will have:
* At least 3 years' retail experience (ideally at a supervisory level)
* An understanding of fashion retail
* Excellent English language skills, both written and verbal (Arabic language skills are also an advantage)
* PC literacy.
About the Brand:
Mothercare has grown from its origins in 1960s Britain into a successful global multi-channel retailer operating in over 50 countries. In 1983 M.H. Alshaya launched its first franchise operation with the brand in Kuwait which was also mothercare's first international store. Mothercare Alshaya is today a highly successful, ever growing and complex business, operating over 300 stores across the Middle East, North Africa, Russia & Central Europe, from large parenting centres to small hospital stores and an incorporating an integrated e-commerce solution. As a brand we pride ourselves on our customer service, making our stores parent and child-friendly environments, staffed by people who are passionate about our products and services and who can offer knowledgeable unbiased advice. This is especially important for new parents, unversed in the technicalities of products such as baby-feeding equipment, cotbeds, pushchairs and car seats.
Alshaya International Trading Co., one of the world's leading retail franchise companies, operates over 40 of the world's most recognised retail brands in KSA including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, Victoria's Secret, The Cheesecake Factory, Boots, M.A.C and Pottery Barn. With over 800 stores, we are growing fast and looking for talented individuals to join our team.
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company o ...Read More