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Job Description

Accountabilities

Pharmacies Support:

· Provide friendly, courteous and quality level-one software and hardware support for 35+ Pharmacies.

· Monitor and maintain incoming IT Pharma Service Desk support tickets.

· Support all (local & remote) pharmacies associated to him by management.

· Execute new projects Roll outs in all associated pharmacies as per Company plans.

· Conduct regular visits as a preventive action.

Point of Sale:

· Responsible for POS and laptop computer configuration, Connectivity, POS peripherals deployments and troubleshooting.

· Hands-on Technical support of Point of Sale (POS) terminals and related HW/SW and peripherals.

· Prepare new POS units and install all standard software’s (Oracle Retail program, antivirus, Open Office, etc….) for delivery to stores.

· Escalate and Report un-resolved issues to the POS Supervisor until resolved.

Service Level Agreement:

· Reinforce SLAs to manage end-user expectations

Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.

worrking Areas

Area

regien

القصيم

بريده

عنيزه

البكيرية

البدائع

رياض الخبراء

الرس

الزلفي

المجمعة

شقراء

حوطة سدير

حائل

حائل

بقعاء

الجوف

سكاكا

دومة الجندل

عرعر

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
IT
Job Location:
Gender:
Male
Minimum Education:
Diploma
Career Level:
Entry Level
Minimum Experience:
1 Year
Work Permit:
Saudi Arabia
Apply Before:
May 27, 2018
Posting Date:
Feb 27, 2018
Show fewer details Read full job description

Al-Nahdi Medical Company

Pharmaceuticals/Clinical Research · 11-50 employees - Al Qasim

From modest beginning 26 years ago, Nahdi Medical Company has grown dramatically to become the largest retail pharmacy chain in the Middle East and North Africa. Starting with two small pharmacies in Jeddah was the foundation for what has since become a nation-wide network of more than 700 branch ...Read More