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Job Description

Pharmacies Support:

· Provide friendly, courteous and quality level-one software and hardware support for 35+ Pharmacies.

· Monitor and maintain incoming IT Pharma Service Desk support tickets.

· Support all (local & remote) pharmacies associated to him by management.

· Execute new projects Roll outs in all associated pharmacies as per Company plans.

· Conduct regular visits as a preventive action.

Point of Sale:

· Responsible for POS and laptop computer configuration, Connectivity, POS peripherals deployments and troubleshooting.

· Hands-on Technical support of Point of Sale (POS) terminals and related HW/SW and peripherals.

· Prepare new POS units and install all standard software’s (Oracle Retail program, antivirus, Open Office, etc….) for delivery to stores.

· Escalate and Report un-resolved issues to the POS Supervisor until resolved.

Service Level Agreement:

· Reinforce SLAs to manage end-user expectations

Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Job Type:
Full Time/Permanent
Job Location:
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Work Permit:
Saudi Arabia
Apply Before:
Dec 09, 2018
Posting Date:
Sep 09, 2018
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Al-Nahdi Medical Company

Pharmaceuticals / Clinical Research · 11-50 employees - Al Bahah

pFrom modest beginning 32 years ago, Nahdi Medical Company has grown dramatically to become the largest retail pharmacy chain in the Middle East and North Africa. Starting with two small pharmacies in Jeddah was the foundation for what has since become a nation-wide network of more than 1100 bran ...Read More