Financial/ monetary
Delivered productivity and/or amount collected performance as per target
Customer/ client
Manage communication process with customers to collect due amounts
Suppliers/ vendors
Comply with Collection and NCB policies and procedures
Internal processes/ practices
Manage the accounts in time given to avoid flows to next buckets by employing a call center logic
Control the flow of information to ensure confidentiality of customers information
pTHE FIRST SAUDI BANK A true innovator, NCB offered the first credit cards, the first automated teller machines, the first savings schemes for students, and the first exclusive branches for ladies. A BEGINNING The National Commercial Bank was formed in 1953 by Royal Decree as a general partnersh ...