Develop new business with existing clients and/or identify areas of improvement to meet sales quotas for ICT, Security (CCTV), Telecom and IT line of business.
Serve as the lead point of contact for all customer account management matters.
Visibly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Build strong relationships with customers, connecting with key business executives.
Prepare reports on account status.
Assist with challenging client requests or issue escalations as required.
• Strong verbal and written communication skills, • Excellent listening, negotiation and presentation abilities., • Solid experience with CRM software (e.g. Salesforce, CRM or and MS Office (particularly
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