- Oversight and control all items requiring routine calibration.
- Coordinate calibrations schedules with internal departments to ensure staff and equipment availability.
- Managed quality assurance program including on site evaluations and internal audits.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Improved quality processes for increased efficiency and effectiveness.
- Received incoming calls and messages and addressed or triaged phone requests.
- Review paperwork to ensure calibrations are documented according to the site’s guidelines and SOP’s.

- Diagnose the clients’ needs and suggest suitable travel packages or services.
- Organize travels from beginning to end, through booking tickets, accommodation, securing rental transportation etc.
- Handle unforeseen problems and complaints and determine eligibility for refunds.

Accomplishments:
• Safety orientation.
• Overview of all Refinery Units.
• Naphtha Hydrotreating and Isomerization Units description, parameters tracking,
mass balance and design specification.
• Determining one of the liquid nitrogen loadings order based on plant consumption.