Please turn on your javascript Ahmad Almasari - Operations and Logistics Support Officer - Gulf International Bank - Jeddah, Saudi Arabia

الملخص

I am a committed, friendly and hardworking Customer Service Advisor with a passion for
providing excellent customer service at all times. I have dealt with customersrsquo enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and
communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.

الخبرة

شعار الشركة
Operations and Logistics Support Officer
Gulf International Bank
أغسطس ۲۰۱۸ - مارس ۲۰۲۰ | Jeddah, Saudi Arabia


* Provide support to stores staff for day-to-day operations and logistics.* Coordinate with other departments as assigned tasks require.* Ensure full compliance with overall operational procedures, rules and regulations of the bank.* Contribute actively to a culture of innovation leading to a market leadership position in the technophile segment.* Suggests processes and procedure enhancements and works closely with his/her line manager to implement the changes for efficiency improvements.

شعار الشركة
Customer Relationship Representative & Team Leader
Gulf International Bank
أكتوبر ۲۰۱۳ - أغسطس ۲۰۱۸ | Jeddah, Saudi Arabia

* Open new customer accounts to meet the deposit target.
* Help customer by solving issues related to their accounts and cards.
* Advertise Bank products to the customers in a professional manner.
* Team Leader position on acting base to manage the branch Team.
* Follow up with customers to ensure service fulfillment.
* Conduct documents check to ensure the SAMA requirement has been meet before account opening.

التعليم

kaplan pacific language institute
دبلوم, Diploma‎
English
مكتمل
2012
Jeddah College of Technology
بكالوريوس, شهادة بكالوريوس, , Associate Degree‎
Civil Engineering
CGPA 4.3/5
2009

المهارات

متوسط Administration Functions
متمكن Admissions Management
متمكن Answering Inquiries
متمكن Chat Support
متمكن Conservation Awareness
متمكن Customer Comitment
متمكن Database Management 
متمكن Editorial Auditing
متمكن Fleet Management 
متمكن Fluent in Arabic
متوسط Front Office Support
متمكن Handling Assignments
متمكن Markting
متمكن Microsoft dynamic CRM
متمكن Operations Responsibilities
متمكن Organization Skils
متمكن Supervising
متمكن Timeliness
متمكن Tracking System Monitoring
متمكن Xray Equipment Maintenance
متمكن عمليات خدمة العملاء

اللغات

متمكن إنجليزي
متمكن عربي

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