Quality Management Proven ability in implementing quality & excellence models such as ISO 9001 Quality Management Systems, Malcolm Baldridge Performance Excellence Model, Business Process Improvement & Employee Suggestion Scheme, TQM amongst others Skilled in review of deliverables prior to passage to clients and implementation of methodologies for enforcement of project standards Admin & Facilities Management Well versed in General Administration, Budgeting, Asset Management; Proven ability in streamlining internal & external reporting processes and implementing latest practices in operations Render high level of Customer Service surpassing market standards and maintain healthy relationship with peers and competitors Human Resource Operations Proven ability in implementing HR strategies aligned to organization business and growth objectives; allocating resources based on resource requirements of various department heads Skilled in evaluating statistical data and reports, enabling employee transition across levels by restructuring organizational personnel policies and practices Project Management Industry expert having keen understanding of Project / Client Requirements coupled with hands-on exposure in handling all phases of Project / Program Life Cycle Adroit in conducting periodic reviews, identifying & mitigating risks, measuring metrics, tracking project progress and submitting status reporting Personal Attributes High mentoring ability turning mediocre performers into high performing, dedicated performers Significant contributor to organizational development, growth and strategic decision making processes utilizing outstanding management and motivational abilities