Please turn on your javascript Khalid Dawood - Store Manager - Burberry - Jeddah, Saudi Arabia

الملخص

An accomplished sales leader, strategist & results driven professional with 6+ years of proven track record in strategic planning; establishing breakthrough sales and client servicing strategy. Managing range of ventures spanning Sales Management, Marketing, Inventory Control, HR management, and community services.
A team player, who thrives in people-friendly environments, and is armed with the skills to effectively communicate with diverse groups. Seeking a new challenge with a progressive organization where I can utilize my skills, knowledge and experience in a challenging role that allows for advancement and growth.

Core Areas of Expertise:
• Known for achieving excellence in sales operations, exceeding planned goals, sales revenue and productivity as well as successfully handling challenges of constantly changing environment.
• Exercising decision-making authority on inventory management to quickly net huge revenue gains, maximize sales, and deliver sustainable bottom-line profitability.
• Coordinating sales/service enhancements to existing systems/processes and facilitating the development of profitable business and sustainable relationships through innovative sales strategies.
• Propelling sales and business growth through detailed opportunity analysis and keeping abreast of market trends & competitor moves.
• Cold calling to establish a new markets and sales channels.
• Skilled in sales, negotiation, customer service and team management and employee relations, and training and Development.
• Providing HR support to establish best practices in developing policies and procedures and drove their implementation to ensure improved sales productivity and performance.

الخبرة

شعار الشركة
Store Manager
Burberry
يناير ۲۰۱۸ - فبراير ۲۰۱۹ | Jeddah, Saudi Arabia

Accomplishments:
• Worked in several Burberry stores in London UK – Regent Street, Bond Street, Knightsbridge and Harrods.
• Participated as a speaker in the annual October meeting of all Burberry manages in London UK.
• Localized the processing and shipping of orders placed online through Burberry.com from each store in Saudi Arabia instead of from the centralized facility in London UK.

Key Responsibilities:
• As the business unit manager, manage operations of one of the flagship stores of Burberry in the Middle East.
• Provide leadership to the store operations covering all aspects of budgets, achievement of KPIs related to sales, revenue, profits, market share and growth.
• Conduct regular structured reviews of the brand performance, identify opportunities for improvement and execute effective action plans.
• Own employee experience, promoting behaviors aligned to Burberry brand standards and ensuring consistent employee satisfaction with talent retention.
• Monitor all shop floor activities including customer handling ensuring exceptional customer experience to gain customer satisfaction and loyalty.
• Maintain a luxury ambience in the store by effective implementation of Burberry visual merchandizing standards across the store.
• Engage the store team and foster knowledge and passion for the brand motivating delivery of excellence in performance.
• Reinforce human capital of the store through recruitment, staff development, succession planning, mobility and by establishing a learning culture.
• Manage all aspects of customer relations ensuring optimum utilization of digital assets to enhance customer experience and build long term relationships.
• Implement and enforce all security, health and safety protocols, policies and procedures across the store.
• Monitor sales performance of various product categories and implement action plans to optimize sales of available inventory.

التعليم

Temple University
دبلوم, ‎
Intensive English Language Program
مكتمل
2016
King Abdulaziz University
بكالوريوس, شهادة بكالوريوس, بكالوريوس إدارة الأعمال, ‎
Marketing
CGPA 3.8/5
2013

اللغات

متمكن إنجليزي
متمكن عربي