Please turn on your javascript Sanat DeSilva - Operations Manager - Shakeeb Beach Resort & Spa - Jeddah, Saudi Arabia

الملخص

Top performing, Quality Focused, solutions-driven Facilities/ Compounds / Resort General Manager/ Training Manager/ Pre- Opening specialist who is great with people and delivering great customer service with experience in 6 Openings and coordinating hotel operations, customer relations and service and financial performance. Decisive and resultsndashoriented with outstanding leadership and crisis management skills. Exceptional business acumen to stand alone and make timely decisions that positively impact customer service and bottom line performance. An engaging, professional communicator with the ability to put others at ease, quickly building relationships based on mutual trust and benefit. Proficient in English, Arabic, (Spanish, French medium) Hindi, Urdu, Tamil and Singhalese. Excels in high-pressure and high-stress environments.

الخبرة

شعار الشركة
Operations Manager
Shakeeb Beach Resort & Spa
يونيو ۲۰۱۳ - مارس ۲۰۱۹ | Jeddah, Saudi Arabia

Overall Operations Management of the resort

شعار الشركة
Executive Housekeeper
Holiday Inn
مارس ۲۰۱۰ - يوليو ۲۰۱۳ | Riyadh, Saudi Arabia

Responsible for Hotel Housekeeping.

شعار الشركة
Compounds Manager
Lotus Compound
يناير ۲۰۰۵ - يوليو ۲۰۰۹ | Jeddah, Saudi Arabia

accountable for services such as cleaning, Housekeeping, Recreation, security and parking. responsible for making sure the surrounding environment is in a suitable condition to work. and live. Tenant relation.

شعار الشركة
Resident Manager
Salhia Beach Resort
سبتمبر ۱۹۹٦ - يوليو ۲۰۰۹ | Jeddah, Saudi Arabia

Overall authority over the entire facility operations. maintenance, Housekeeping, rental Human resources Etc:

التعليم

George Washington University
حاصل على شهادة, Sustainable Tourism Management‎
Hospitality
مكتمل
2007

المهارات

متمكن and resolve concerns from guests
متوسط Accounting and Financial Management
متمكن Cleaning and Housekeeping
متمكن Compounds Management
مبتديء Concept Based Teaching
متمكن Customer Satisfaction Management
متمكن Facilities Management
متمكن Good customer service
متمكن Installation Knowledge
متمكن Multi Units Management
متمكن Strong organisational skills
متمكن Understand
متمكن Willingness to listen and respond to complaints

اللغات

متوسط تاميل
مبتديء إسبانية
متمكن هندية
مبتديء فرنسية
متمكن إنجليزي
متمكن عربي

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