Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
Takes orders by obtaining and verifying information. Enters orders by transmitting information. Provides product/service
information by answering questions; offering assistance. Maintains call center database by entering and verifying
information; updating contact log.
Business experience, preferably in a global industrial B2B environment, and a deep knowledge of Marketing & Sales
processes. also understand the implications to sales tools from make-to-order/configure-to-order products. have previous
experience as a team leader/superio
managing clinical, professional, administrative, and clerical staff; managing the recruitment, development of, and appraisal
of staff; overseeing day-to-day management; developing and implementing policies and directives; setting and monitoring
budgets; attending meetings;
Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify
account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders,
refunds, or exchanges.
Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify
account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders,
refunds, or exchanges.