• Response and resolve the queries of claimants about Refund Claim Process System (RCPS) software.
• Sort out the Errors in Running Applications and coordinate with Concerned Department for Solutions.
• Generate Analysis of claims from Database.
• Database Table Data Analysis.
• Reporting to higher authorities for daily, weekly, monthly from Oracle Database Claim Processing Status.
• Researches and troubleshoots problems, and provides feedback to co-workers.
• Response and resolves the issues about claimant’s profiles and Claims.
• Analysis of data backup files of claimants.

• Manage and make amendments in Access Control System Software for Naval Head Quarters Pakistan.
• Manage and make amendments in Vehicle Authentication System Software for Naval Head Quarters Pakistan.
• Manage and make amendments in Visitor Management System Software for Naval Head Quarters Pakistan.
• Manage and generate the web reports for Naval Head Quarters Pakistan.
• Manage and take backup of SQL database server
• Troubleshoot running application errors.

• Build a detailed database about Radio frequency Links nationwide.
• Coordinate with Government and private Authorities for company benefits.
• Manage File records of all services and Radio frequency links.
• Helping to Sort out the billing issues with team members
• Documentation and Coordination with Pakistan Telecom Authority for New/Renewal of Licenses.
• Generating and providing reports to higher authorities.
• Assists in communicating with various tech support teams for creating support/escalation plans for priority processing
• Completes other assignments or projects as assigned.