Please turn on your javascript Alaa Badawood - Sr. complaints officer - Bupa - Jeddah, Saudi Arabia

الملخص

General Experience at Customer Service amp Relations.

الخبرة

شعار الشركة
Sr. complaints officer
Bupa
يوليو ۲۰۱۷ - الآن | Jeddah, Saudi Arabia

شعار الشركة
Customer care officer
The General Authority of Civil Aviation
يناير ۲۰۱٦ - يوليو ۲۰۱۷ | Jeddah, Saudi Arabia

Supervise Saudi airports and follow-up with GACA customers and Executive office members, respond to their inquiries, requests, complaints and escalate their suggestions to the main departments.

شعار الشركة
Customer Relations Officer
Namariq Co
مارس ۲۰۱۲ - ديسمبر ۲۰۱٦ | Jeddah, Saudi Arabia

Build and maintain relationships with customers, working with assigned clients to make sure that they are satisfied with our services and products, analyze and prepare monthly reports on the type of queries, requests and suggestions and clients feedback.

شعار الشركة
Call Center agent
Zain Company
يناير ۲۰۰۸ - يناير ۲۰۱۰ | Jeddah, Saudi Arabia

Interact with customers to process their orders, provide them information about our products and services, online inquiries, and resolve their issues Via Calls and live chat service.

التعليم

University of Ottawa
دبلوم, English program‎
English
مكتمل
2012

المهارات

متمكن Actuate Report
متمكن C Level Negotiation
متمكن Conservation Awareness
متمكن Coordinate Meeting
متمكن Data Access
متمكن eCRM
متمكن Focused Service
متمكن Inbound Call Handling Skills
متوسط Legal Affairs Management
متمكن Production Quality Monitoring
متمكن Quality Control Processes Command
متمكن Relationship-Building Skills
متمكن Retail Products Knowldge
متمكن Retail Sales
متمكن Social Media Coach
متمكن Spaced Repetition Learning
متمكن Tea Meaking
متمكن Written Presentation Skills

اللغات

متمكن عربي
متمكن إنجليزي

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