Works with Technology Academy Manager and Customer Support Center Supervisor to identify appropriate staff development and
training for end-users for the purpose of actively working to build healthy partnerships throughout the district to better serve our
customers in meeting their business objectives.

• Configured and maintained Microsoft Windows NT server/ Windows 2000 server/ Ms- Exchange 2000 servers.• Responsible for administrating end-user privileges to all domain services and database applications to facilitate workflow and improve intercommunications.• Designed and implemented NT server backup scheme.• Setup and maintain PC’s for TCP/IP environment.• Created computer user accounts and assigned different rights & access policies to users/ also created local and global groups.• Installation of Wireless Access Points for Internet Access. • Maintenance of Switches and routers.• Technical & Application Support to branches across the Kingdom. • Taking backup of IOS using TFTP server and password recovery.• Prepared a topology diagram for the interconnection of various routers.• Configured IP addresses of WAN interfaces of the routers. • Configured the Static routes. (With Documentation showing some small input commands and output results)• Configured RIP protocol on the routers. (With Documentation showing some small input commands and output results)• Configured OSPF protocol on the routers With Documentation showing some small input commands and output results) a.OSPF in Backbonearea (Area 0)b. OSPF in Multiple areas • Configured EIGRP Protocol with authentication parameters. (With Documentation showing some small input commands and output results)• Redistribution of the dynamic routing protocols (With Documentation showing some small input commands and output results)• Configured BGP Protocol considering the routers in one Autonomous System and multiple Autonomous System • Implemented the Redistribution with different protocols.• Identified the problems in the RTTC LAN environment and troubleshooted them.• Maintenance of Switches and routers.• Implementing the switching configurations like v-lans and interv-lans.• Taking backup of IOS using TFTP server and password recovery.