Responsibilities:
- Leading a team to operate and maintain IP/MPLS Networks for Fixed and Mobile services to ensure maintaining constant availability, optimal functionality and overall performance
- Control Cost Savings on allocated IP Transport Operational Budgets “OPEXs”.
- Accountable for the day-to-day operations of IP/MPLS networks and ensure that work processes are implemented as per Mobily Operational standards and procedures to achieve the agreed SLAs/KPIs.
- Coordinate with different stakeholders internally and externally to develop an evaluation framework to assess the risks of IP/MPLS networks and identify areas for improvements.
- Streamline the workflow with the Transport Design and Project Implementation teams to ensure the quality of IP/MPLS Network implementation during project acceptance and handover are in line with Mobily’s standards.
- Manage to carry out the required Preventative activities to minimize the network disruption and corrective activities to restore the services.
- Provide safety & resilience recommendations before and during HAJJ & UMRAH Seasons, Official Holidays and Special Events to meet huge demands during these periods.
- Following up with Transport Project team for network relocation and dismantling requirements.

Achievements:
- Successfully achieved the Department SLAs for 2017 & 2018.
- Successful transition of Managed Services Network (MNS) to the new Vendor without any operational issue.
- Streamline with Transport Project to successfully integrating additional 8 P Routers (Phase-1) part of Intelligent Transport Network (ITN) Project.
- Enhanced the operational processes and documentations for all functions (Field, Service Provisioning, Handover, PMR, Service Migration Procedure, etc).
- Conducted Network Audits to ensure network configuration integrity and performed contingency plan part of Disaster Recovery Plan.

- Reporting to the FTTX Operations Director under Transport Operations Department, leading a team of 12 technical and 4 vendors for management of Fiber Infrastructure (FI).
- Leading a Team to operate and maintain of OSP and FTTx (FTTH, FTTB, FTTM, etc) networks within agreed SLA.
- Accountable to carry out the required Preventative activities to minimize the network disruption and Corrective activities to restore the services within agreed KPI & SLA.
- Perform FI protection audit and SPOF analysis to enhance network resilience.
- Performing the acceptance of new Fiber Infrastructure span (Metro, Long Distance, FTTx) and Transport active elements (SDH, DWDM, OTN, MPLS-TP, OLT, MDU).
- Providing investigation report (incidents/outages) within the area of responsibilities.
- Supporting the implementation of MDTs/TCN’s related to the Transport Field functions.
- Managing third party permits coordination and FTTx infrastructure locating.
- Managing OSP and FTTx Spare Parts and tools according to the respective contracts.
- Following up with Transport Project team for network Protection, Relocation and Dismantling requirements.
- Reclaiming the cost of OSP damage perpetrated by 3rd party & taking the necessary measurements to avoid any further damage.

Achievements:
- Successfully achieved the Department SLAs for 2015.
- Completed the Synergy of Metro OSP and FTTH Contractors into single Contractor and shift from O&M Contract to MNS Contract with total Saving of SAR 81 M.
- Resolved Payments for 3 Contractors based on 375/2011 Contract with total amount of SAR 9.7 M.
- Returned revenue of cable damage claims from 3rd parties with amount SAR 271,859.

- Reporting to the Transmission Network Integration Director, leading a team of 2 technical and 3 vendors for management of Long Distance Networks (SNFN, B-ICON & RCN) within agreed SLA.
- Accountable to lead the team in Services Delivery as well as Operation & Maintenance (O&M) of Transmission Network based on multiple services and technologies (DWDM, OTN, MPLS-TP and SDH).
- Managing all functions of Service Delivery Management including Circuit Designing, Provisioning, Implementation and Acceptance.
- Responsible for Risk Analysis to identify risks associated with circuits and take required actions to enhance their protection.
- Involved in Network Protection Enhancement, Optimization of Network Resources, Traffic Migration Plan to satisfy Network and Clients Requirements, and Reporting related SLA and KPI.
- Spearheading enhancement and development for related processes and work-flow with other departments.
- Supporting the implementation of MDT/TCN related to the Service Delivery activities.
- Providing regular and detailed reports on Transmission Network Utilization.
-Performing day-to-day team administration routines as well as team development & people management activities.

Achievements:
- Successfully achieved the Department SLAs for 2012, 2013 & 2014.
- Delivered more than ten 100G circuits in 2013& 2014 and huge requirement of 10G/2.5G circuits during 2011 & 2012 to partner clients and meet traffic growth over the kingdom.
- Recovered huge number of hardware (Transponders /Muxponders) after optimizing the 10G/2.5G circuits with Capex saving 16M SR in 2012.

- Reported to the Divisional Manager, leading a team of 1 Zain Engineer & 7 MNS resources for day-to-day operations of IP Backbone (IP/MPLS), Value Added Service (VAS) IP and Network Security domains.
- Managed network design review, installation, integration and testing of IP BB, VAS IP and Security Networks to carry the expected traffic growth.
- Responsible for support services for the IP Backbone, VAS IP and Security including review and management of compliance to daily Request For Change (RFC).
- Supported Transmission Planning Team for capacity planning to increase Zain–Saudi Arabia Mobile Network coverage (2G & 3G).
- Spearheaded upgrade IP BB network to meet the potential increase of Internet Traffic as part of Broadband Project.
- Provided 24/7 support to Network Operations Centre (NOC) as a second and third line support on request.

Achievements:
- Successfully Improved Traffic Load-Sharing at IP/MPLS Network leading to annual OPEX saving of SR 16 million.
- Assigned to be in-charge of IP BB network for two consecutive Hajj Seasons 1429H (2008) & 1430H (2009) and successfully met the KPIs.

Major Achievements:
- Provided SEC-Western Operating Area (WOA) project requirement to establish Fibre Optics Access Network composing of 160 SDH nodes to support Western Regional Control Centre (WRCC).
- Provided the fibre optics system requirements to interconnect Central Operating Area (COA) and Western Operating Area (WOA) with SDH (STM-16) system.
- Completed the fibre optics system requirements of Power Supply to SAUDI ARAMCO New Hawiyah NGL Recovery Plant Project.
- Completed the fiber optics system requirements of SADAF Co-Generation Monitoring Facilities.
- Delivered Ten (10) communication system requirements for Power Substation Projects in Eastern Operating Area (EOA) including Protection Signals, SCADA, FXO/FXS, PBAX, PRI, WAN, Alarms Contacts, etc.