We are seeking a motivated Application Customer Support Specialist to join our team in Riyadh. Open to male and female Arab nationals only (non-Saudis). The ideal candidate must have prior experience in customer service for social media platforms and must be fluent in Arabic & English (mandatory). Strong written and verbal communication skills are essential. The role requires close coordination and collaboration with our Chinese team in a fast-paced media environment.
KEY RESPONSIBILITIES:
- Provide high-quality customer support for our social media applications
- Communicate effectively in Arabic and English with users and internal teams
- Collaborate smoothly with the Chinese team to resolve user issues and improve service
- Handle customer inquiries, complaints, and feedback professionally
- Maintain accurate records of customer interactions and issues
- Support team efforts to enhance customer satisfaction and engagement
QUALIFICATIONS:
- Previous customer service experience in social media or digital applications
- Fluent in Arabic & English (mandatory) and good English communication skills
- Strong interpersonal skills and ability to work in a multicultural team
- Resident of Riyadh and able to work on-site
COMPENSATION:
- Competitive salary, details to be discussed during the interview.
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2
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الوردية الأولى في الصباح
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لا تفضيل
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مدرسة ثانوية أو أقل
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مبتدئ
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خريج
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أكتوبر ۱۱, ۲۰۲۵
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سبتمبر ۱۰, ۲۰۲۵
HRH Local Media
وسائل الإعلام / الاتصالات · 11-50 - الرياض
Customer Support Specialist - App
, الرياض, المملكة العربية السعودية
