باريستا (تدريب منتهي بالتوظيف)

• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from coffee to non-coffee drinks.
• Preparing and serving food items such as salads, sandwiches, and pastries
• Answering customers’ questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Maintaining shop and equipment by troubleshooting and scheduling repairs
• Keeping the work environment sanitary and organized
• Working to attract new customers.
• Managing queues and meeting customer expectations, upselling and promoting to increase sales and reduce waste.
• Maintaining stock inventories by replenishing coffee bean supply, pastries, and cakes for the bar.
• Keeping the bar area tidy and clean and ensure the overall cleanliness of the bar and regularly clean all coffee tools and machines.
• Handling customer complaints in the first instance and reporting feedback to the supervisor.
• Working within established guidelines, operating procedures, and checklists.
• Keeping up to date with special promotions and creating displays.
• Ensuring compliance with all Baladeya regulations, food hygiene and other relevant legislation, asking the supervisor or managers for guidance if necessary.