Branch Manager Jubail, Saudi Arabia

Branch Manager - Jubail

Job Title Branch Manager - Jubail
Division / Sector CFC / Logistics
Reports to Regional Manager - Eastern
Reported by 1. Sales Staff Jubail
2. Operations Staff Jubail

Purpose of the Job (Overall accountability)
• To plan, organize, manage, control, and coordinate the work activities and resources necessary for managing freight forwarding operations and sales by the Jubail Branch of the CFC division.
Principal responsibilities / accountabilities
• Ensures that laid down objectives from regional management for revenue generation from freight forwarding activities in the branch are met through expeditious service and effective marketing / sales / promotions activities.
• Ensures the targets set for operations department in terms of customer satisfaction, on-time performance, claim frequency​/​y, SLAs and utilization of resources are achieved efficiently.
• Manages all operation of the Jubail branch efficiently and ensures adherence to quality and service standards of CFC.
• Ensures the timely availability of resources to the client.
• Ensures quality adherence and coordinates with quality assurance in order to maintain the requisite level of quality as per CFC standards.
• Monitors operations and initiates remedial actions where required in order to ensure efficiency of operations.
• Monitors MIS on branch and provides timely updates / corrections as per requirements.
• Assists CFC Regional Management in business development in his territory and in budget casting / control of expenses.
• Manages resources and services as per contract terms and conditions in order to maintain efficiency and quality standards of CFC.
• Generates new sales leads (both corporate and retail) for the branch and maintains business-oriented relationships with corporate clients.
• Ensures effective roll out of planned special campaigns for the branch and maximizes conversion of promotional efforts into active sales.
• Maintains requisite quality and coordinates availability / maintenance / utilization of fleet.
• Ensures that branch personnel are of adequate numbers and competency to meet the planned production schedules.
• Follows procedures of reporting on performance, budgets and other reports required from time to time to the Regional Manager.
Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organisational requirements.

Skills

Experience​/​s
Essential
• Graduate Degree in Commerce / Administration with an additional qualification in Logistics-related field.
• 4-6 years experience in freight branch management of a reputed organization.
• Fluent in Arabic and working knowledge of English
Personal Attributes​/​s

High level of
 Problem Solving & Decision Making
 Quality Orientation
 Detail Orientation
 HR Management
 Interpersonal Relationship Skills

Medium level of
 Planning and Organizing
 Motivational Skills