Job Description
M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world''s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang''s, Office Depot and Boots. The company operates 1,900 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmaceuticals, Office Supplies and Home Furnishings. Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at http://www.alshaya.com/ . As a Department Supervisor you will be working within a fast paced enviornment. You will be responsible to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Assist in delivering the highest levels of motivation and development of team members and individual and store compliance with all company regulations and procedures.* Maximise sales and exceeds store budgets, through assistance in and supervision of effective and continuous space, stock and seasonal management, and highest possible levels of customer service. * Train and promote high customer service standards. Give feedback on lines, sellers, and customer requests. Recommend in-store promotions. * Help ensure store achieves defined stockloss targets. Ensure store accurately carries out all loss prevention activities as defined by stockloss action plans & constantly seek to improve staff awareness of stockloss issues. * Participate in delivering highest standards of instore training including weekly communication, daily de-briefs, product knowledge and on the job coaching. * Recommend areas of training need within the store and assists in developing and delivering programs to address them.
Skills