Job Description
Lead by example to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss, capitalize on merchandising opportunities & maintain cost controls. Retain & develop a highly motivated team, ensuring individual, & store compliance with all company policy & procedures, audit, & country law.* Actively use sales information to make business decisions to maximize sales opportunities through commerciality & outstanding customer service.* Provide clear direction & ensure co-operation between all areas of the store team.* Ensure Sales team deliver highest possible levels of customer service in store & that this is prioritized at all times to maximize sales.* Achieve company sales targets.* Ensure the store consistently reflects highest possible standards of merchandising, housekeeping & recovery.* Regularly monitor & review layouts to ensure best & worst selling lines are correctly positioned.* Accurately & efficiently communicate any stock issues, ideas or recommendations to the brand merchandising team.* Actively seek & exploit all additional opportunities to promote sales. * Ensure that all merchandise is correctly received & displayed on the sales floor.* Follow H&M Visual Merchandising guidelines, ensuring all garments are displayed on the shop floor & garment care standards are consistently maintained.* Be aware of the current season trends & visual layout.* Ensure that all management are well informed of the collection, advertising campaigns, promotions, sales activities & other company projects.* Initiate & drive the highest possible standards of in-store visual impact, merchandising & layout within divisional guidelines. * Ensure that staff & management for maximum coverage at peak trading periods & the store have the right people in the right place at the right time.* Responsible for ensuring that the team & store comply with all company, brand, and government policies, procedures, processes and guidelines.* Coach, develop and mentor the store team.* Develop one''s own team within the store in liaison with Operations, HR and Training Departments.* Ensure the highest possible standards of customer service are offered on a daily basis.* Previous management experience within a retail environment. * IT literate * English essential, Arabic preferred.
Skills