Mothercare has grown from its origins in 1960s Britain into a successful global multi-channel retailer operating in over 50 countries. In 1983 M.H. Alshaya launched its first franchise operation with the brand in Kuwait which was also mothercare's first international store. Mothercare Alshaya is today a highly successful, ever growing and complex business, operating over 300 stores across the Middle East, North Africa, Russia & Central Europe, from large parenting centres to small hospital stores and an incorporating an integrated e-commerce solution. As a brand we pride ourselves on our customer service, making our stores parent and child-friendly environments, staffed by people who are passionate about our products and services and who can offer knowledgeable unbiased advice. This is especially important for new parents, unversed in the technicalities of products such as baby-feeding equipment, cotbeds, pushchairs and car seats.
The Role:As a Training Officer, you will deliver 'classroom'-style training courses to store staff, junior/potential management, and staff from local functions by applying a variety of training techniques to present information, promote participative learning and transfer knowledge and skills to learners. Course material will be selected from the overall training program, which includes core induction, customer service, selling, and first-line supervisory / management skills courses. You will work in collaboration with operations and functions management to facilitate other courses and activities, as directed by the Training Manager. This position is also responsible for making all practical arrangements for bookings, equipment, and other necessities required for the delivery of effective training sessions.
Qualifications & Requirements:The ideal candidate for the role will possess excellent interpersonal skills that will enable you to work with people at all levels, as well as enabling you to motivate others and change people's attitudes when necessary. You will have good organisational, time-keeping and planning skills that will allow you to effectively manage training schedules and meet deadlines and objectives, and your written and spoken communication skills will allow you to inform and advise others clearly. Lastly, you will be able to demonstrate problem-solving and negotiation skills, and will have a personal commitment to improving your own knowledge and skills.
Alshaya International Trading Co., one of the world's leading retail franchise companies, operates over 40 of the world's most recognised retail brands in KSA including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, Victoria's Secret, The Cheesecake Factory, Boots, M.A.C and Pottery Barn. With over 600 stores, we are growing fast and looking for talented individuals to join our team. How To apply: please follow this link http:********************************************

Job Details

Industry:
Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Work Permit:
Saudi Arabia
Apply Before:
Jul 20, 2015
Posting Date:
Jun 19, 2015

Alshaya

Retail · More than 5000 employees - Riyadh

M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.

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