Central Operations is responsible, throughout all Middle East markets, for country profitability focusing on loss prevention, audit and customer service, at the same time driving consistent operational efficiency and best practice in all stores via the company standard operating procedures. Acting as a central point of store communication for the business, the team also protects the company's reputation, supports new brand openings and resolves any issues and problems on the ground.
The Role:With your extensive retail experience you will be an integral part of the Central Operations Team which supports multi-brand retail operations in Saudi Arabia and ensures regional profitability. This role will be based in Medina.
You will:* Visit stores and identify areas for improvement whilst ensuring retail best practice initiatives are in place* Monitor trading hours and trading and promotional license compliance* Assist with store openings and project manage new mall openings in conjunction with all Alshaya partners* Focus on KPI compliance and action plans targeted at loss prevention, audit, customer service, and customer feedback scores* Build strong relationships with mall management/marketing teams to ensure Alshaya maximizes every opportunity* Visit the warehouse regularly and review supply chain activity to ensure stock flow into stores is managed efficiently* Help chair weekly operations meetings and drive relevant agenda points* Mitigate risk and protect the company and brands' reputation* Support the expansion of all brands within KSA.
Qualifications & Requirements:You will have:* Considerable experience gained in retail, specifically working in large multi-country, multi-brand organizations* A developed management style with a mature and logical approach to problem solving* Effective project management, organizational and prioritization skills* A high degree of self-motivation with a disciplined pro-active approach* Strong communication skills and the ability to set clear direction in order to motivate, influence and guide stakeholders.
Arabic language skills are an advantage.
Alshaya International Trading Co., one of the world's leading retail franchise companies, operates over 40 of the world's most recognised retail brands in KSA including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, Victoria's Secret, The Cheesecake Factory, Boots, M.A.C and Pottery Barn. With over 600 stores, we are growing fast and looking for talented individuals to join our team.
Application URL:http:********************************************

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Career Level:
Department Head
Minimum Experience:
Less than 1 Year
Work Permit:
Saudi Arabia
Apply Before:
May 16, 2015
Posting Date:
Apr 15, 2015

Alshaya

Retail · More than 5000 employees - Madinah

M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.

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