Posted Apr 27, 2016 1 views
At Alshaya, we place great emphasis on providing excellent in-store customer service. Our Mystery Shopping programme allows us to continuously measure our standards, helping us not only to identify our strengths but, more importantly, helping us to identify areas where we can improve - as seen from the customer's perspective.
We are constantly on the lookout for people to be part of our mystery shopper team; people who can tell us what we are getting right (and wrong) by visiting our stores and recording their experience.
Becoming a mystery shopper can provide you with unique and dynamic perspective on the retail industry. So if you have a passion for retail and want to take part in an exciting shopping experience, we want to hear from you.
Everyone is welcome to apply. So whether you are a university student, a young graduate or just looking for a new experience, we are always looking for bright and enthusiastic individuals to join our team. No previous experience is necessary as a detailed orientation process will be given to all successful applicants. We also provide mentoring through our Customer Service Measurement Centre Officers.
Please note: Candidates must be able to speak both English and Arabic in order to participate. This role involves visiting stores in Taif. Please only apply if you live in or near to Taif, in the province of Makkah.
Alshaya International Trading Co., one of the world's leading retail franchise companies, operates over 40 of the world's most recognised retail brands in KSA including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, Victoria's Secret, The Cheesecake Factory, Boots, M.A.C and Pottery Barn. With over 600 stores, we are growing fast and looking for talented individuals to join our team.
Application URL:http:********************************************
Job Details
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.
