Posted Jun 22, 2015 2 views
Central Operations is responsible, throughout all Middle East markets, for country profitability focusing on loss prevention, audit and customer service, at the same time driving consistent operational efficiency and best practice in all stores via the company standard operating procedures. Acting as a central point of store communication for the business, the team also protects the company's reputation, supports new brand openings and resolves any issues and problems on the ground.
The Role:The Project Manager for Regional Operations will ensure SOP, Company Policy, Ministry Regulations and operational compliance is adhered to, in all female-staffed stores within their LOA (AOR). You will also be a point of contact to ensure female staff welfare is protected and to resolve any issues.
Your responsibilities will include:* Spending a minimum of 4 days per week doing store visits in female staffed stores to ensure that high operational standards are maintained* Acting as the point of contact for the operators and female staff in the province to ensure compliance on female cultural matters, KSA Ministry rules, SOPs and company policies* Focusing on key KPI's such as Stock Loss, Audit and Service, to eliminate risk to the business while ensuring the reputation of brands and Alshaya is protected. This also means working with brand operators and supporting functions to create action plans to eliminate risk and or losses* Checking pricing compliance on store visits to ensure KSA ministry regulations are consistently maintained* Monitoring opening and closing timings to ensure all stores, restaurants and cafes within AOR are opening and closing as per mall hours and prayer times during trading hours* Monitoring the effective use of MPS (Manpower Planning System) by ensuring all stores use the tool effectively to plan their staff schedules* Remaining fully mobile and flexible to travel inside and out of the country as and when required to meet the business' requirements.
Qualifications & Requirements:
You will have:* 3 - 5 years of project management experience, with specific experience managing a female-only team of staff members* Strong communication skills and the ability to set clear direction, as well as to motivate, influence and guide stakeholders* A high degree of self-motivation with a disciplined pro-active approach* Effective project management, organisational and prioritisation skills* A developed management style with a mature and logical approach to problem solving* Fluency in both English and Arabic languages.
Alshaya International Trading Co., one of the world's leading retail franchise companies, operates over 40 of the world's most recognised retail brands in KSA including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, Victoria's Secret, The Cheesecake Factory, Boots, M.A.C and Pottery Barn. With over 600 stores, we are growing fast and looking for talented individuals to join our team. Application URL: http:********************************************
Job Details
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.
