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مشرفه مركز اتصال

ابونيان

Riyadh , Saudi Arabia

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Posted Feb 04, 2016 3 views

  • The follow-up on the progress of work in the contact center both by the time of his work and the period that will work out as well as keep track of customer problems, if any, and follow-up requests and inquiries and to make sure that all employees who fall under their management are to serve customers properly and correctly high quality, accurate and most important is to make sure information given to clients and without prejudice to any information or give it to question the proper form.
  • It is also the technical side is to continue working tools in the contact center and make sure workflow naturally and fast without the occurrence or the occurrence of problems in the hardware or assistance to work tools.
  • Carry out the analysis of calls and work on the lifting of the management competent to detail minute for calls and problems and the nature of the inquiries and work on the development of the services provided in the IVR system.
  • Supervisors must also develop work schedules for all relevant staff contact and vacation and breaks within the formal status of working time so that the flow of valid work without falling errors or Balaram time or vacations, and so on.
  • There are many technical tasks such as drawing structure of the utilities to work like drawing COMMUNICATION and the routes to reach the employee in charge of the work on the development of the Strategy making plans with other concerned this form.

    • Job Details

    Job Channel:
    Women Jobs
    Industry:
    Electronics
    Functional Area:
    Hotel/Restaurant Management
    Total Positions:
    2 Posts
    Job Shift:
    First Shift (Day)
    Job Type:
    Full Time/Permanent
    Job Location:
    Riyadh, Saudi Arabia
    Gender:
    Female
    Age:
    24 - 34 Years
    Minimum Education:
    Certification
    Career Level:
    Experienced Professional
    Minimum Experience:
    4 Years
    Apply Before:
    May 05, 2016
    Posting Date:
    Feb 04, 2016

    ابونيان

    Electronics · أكثر من 5 employees - Riyadh
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    ابونيان القابضه عي شركه رائده في حلول الماء والطاقه

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